Privacy Policy
This policy explains what personal information we collect, how we use it, and how we keep it safe in line with the Protection of Personal Information Act (POPIA).
Information we collect
- Account information: name, email, and password when you sign up.
- Order information: delivery address, phone, and items purchased.
- Payment information: handled by PayFast — we never see or store full card details.
- Site usage: pages visited and basic device information to improve the experience.
How we use it
- To process and deliver orders.
- To respond to enquiries and provide support.
- To send order updates and, if you opt in, occasional brand newsletters.
- To detect and prevent fraud or misuse.
Sharing
We share data only with the providers we need to run the store — PayFast for payments, courier services for delivery, and our hosting provider. We never sell your data.
Your rights
You can request a copy of your data, ask for corrections, or request deletion at any time by emailing hello@riaboodram.co.za.
Cookies
We use essential cookies to keep you signed in and to remember your cart, wishlist, and currency preference. No third-party tracking cookies are set without consent.