Frequently Asked Questions
How do I pay?
Checkout runs on PayFast. You can pay by Visa, Mastercard, instant EFT, SnapScan, or Zapper. All payments are processed securely.
Can I switch between ZAR and USD?
Yes — use the ZAR / USD toggle in the navigation. Prices displayed in USD are an indicative conversion; the final charge is always processed in ZAR.
How long until my order ships?
Orders are dispatched within 1–2 business days. You'll get a tracking link as soon as it leaves us.
Do you ship internationally?
We offer international shipping on request — contact us before checkout for a custom quote.
Are Kairos pieces true to size?
Yes — Kairos apparel runs true to standard South African sizing. If you're between sizes, we recommend sizing up for a relaxed fit.
Where are your books printed?
Isaiah Publishing Co. titles are printed locally in South Africa on high-quality paper.
How do I book Ria for an event or collaboration?
Use the Contact form and choose the relevant subject — bookings, partnerships, or media.
How do I track my order?
Sign in to your account to see order history. You'll also receive a tracking link by email once shipped.